Privacy policy

Effective Date: October 1 2025
Last Updated: October 8 2025

This Privacy Policy explains how Belter B.V. (“Belter,” “we,” “our,” or “us”) collects, uses, shares, and protects your personal data when you visit belterbox.com (the “Website”) or interact with us through other means such as contact forms or email.

We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Dutch privacy laws.

1. Who We Are

Belter B.V.
Kraijenhoffstraat 137D
1018 RG Amsterdam
The Netherlands

Chamber of Commerce (KvK) number: 85394661
Email: info@belterbox.com

Belter is the data controller for the processing of personal data described in this policy.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

• Contact Information: such as your name, email address, phone number, or company name when you contact us through forms or email.
• Usage Data: including information about how you use our Website (pages visited, links clicked, time spent) collected via cookies or analytics tools.
• Technical Data: such as IP address, browser type, operating system, and device identifiers.
• Communication Data: records of correspondence when you contact us.

We do not intentionally collect sensitive personal data (e.g., health information, political opinions, religious beliefs, etc.).

3. How We Use Your Data

We use your personal data to:

• Respond to your inquiries or requests submitted via our Website or email.
• Operate, maintain, and improve the Website and user experience.
• Send updates, news, or marketing materials (only if you have consented).
• Comply with legal obligations or respond to lawful requests from public authorities.

We process your data only when there is a lawful basis to do so — typically your consent, our legitimate interest (e.g., maintaining Website security and analytics), or a contractual necessity.

4. Cookies and Analytics

We use cookies and similar technologies to understand how visitors interact with our Website and to improve performance.
Cookies may collect anonymous traffic data such as IP addresses, browser type, and time spent on pages.

You can adjust your cookie preferences in your browser settings. More information can be found in our Cookie Policy (coming soon / if applicable).

If we use Google Analytics or similar tools, IP anonymization will be enabled to comply with GDPR requirements.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
For example:

• Contact form submissions: up to 12 months after the last correspondence.
• Analytics data: typically 14 months (depending on your settings).

6. Sharing of Data

We do not sell or rent your personal data.
We may share data only with:

• Service providers that help us operate the Website (e.g., hosting, analytics, email services) — under strict data processing agreements.
• Authorities if required by law or to protect our legal rights.

All third parties are required to maintain confidentiality and comply with GDPR obligations.

7. International Data Transfers

If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place — such as Standard Contractual Clauses (SCCs) approved by the European Commission.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Access – to request a copy of your data.
• Rectification – to correct inaccurate information.
• Erasure – to request deletion of your data (“right to be forgotten”).
• Restriction – to limit processing of your data.
• Portability – to receive your data in a machine-readable format.
• Objection – to object to processing based on legitimate interest or direct marketing.
• Withdraw consent – at any time, where consent is the legal basis.

You can exercise these rights by contacting us at privacy@belterbox.com.
We may request additional verification to protect your privacy.

9. Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Website is not directed toward children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Effective Date.” Please review it periodically to stay informed.

12. Contact

If you have any questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact us:

📧 privacy@belterbox.com
📍 Belter B.V.
Kraijenhoffstraat 137D
1018 RG Amsterdam
The Netherlands

If you are not satisfied with how we handle your request, you may lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via www.autoriteitpersoonsgegevens.nl.

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